In general, WritingHub does not change ratings.  Ratings express the personal opinion of the person giving the rating, and people's opinions vary widely.  What is a 10 behavior for one person may only be a 7 for another and may represent a 5 for another.  The rating party has a right to express their opinion, even when the receiving party disagrees with it. 

However, the following types of ratings and/or rating comments will be changed upon request because they undermine either the integrity or the accuracy of the rating system:

Reasons Ratings Can Be Changed

1. You placed a rating on someone by mistake and notify us within 3 business days. If we determine that the mistake was genuine (for example, you chose the wrong person, did not understand how the physical rating system functioned, made a typo, etc.) then it will be changed to what you originally intended it to be.

2. Your rating comment or a rating comment placed on you contains unprofessional, racist, or inappropriate language. Such language is not tolerated and will be removed when brought to our attention.

3. Your rating comment or a rating comment placed on you disclosed personal information (for example, email address, name, etc.) or makes reference to WritingHub, or a law enforcement organization investigation.

4. A rating was placed by you or on you, and the rater lost arbitration (or it was deemed a retaliatory rating by the arbitrator). In this case the rating and/or rating comment may be edited or removed, per the rules of arbitration.

Reasons Ratings Will NOT Be Changed

1. You don't like the rating or feel it is currently inaccurate

2. You don't like the comment or feel it is currently inaccurate

What To Do if You Don't Like Your Rating AND It Cannot Be Changed by the Rules Above

First, take a deep breath. There is an old saying that says "You can't please ALL the people, ALL of the time". One bad rating will not ruin your record or you career. Unless your record has a pattern of poor ratings, most people will overlook an isolated incident as an interpersonal issue and not take it into account.

After taking that breath, if you still feel the rating is inaccurate enough to be libelous, you may wish to initiate a lawsuit against the other party. WritingHub will honor the results of any judicial settlement and change ratings appropriately to abide by the law. However, please do not threaten to bring suit against us for someone else's rating. In addition to the facts that we did not place the rating ourselves and cannot control the opinions of the person who placed it, United States law protects companies like OpportunityLink (the parent company of WritingHub) from liability.